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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandy Moody

October 28, 2023

5  out of  5 rating by Sandy Moody
"I am so impressed with the professionalism in your office ! Every person I have encountered have been so friendly . Always take their time in answering all my questions. You truly are like my good neighbor! Sandy Moody"
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Kathi Webber

October 26, 2023

5  out of  5 rating by Kathi Webber
"I am very new to this agency. I haven’t changed insurance carriers for years but it was time for a number of reasons. The Nicholson agency was referred to me by a friend and customer of the agency. Lisa B handled my new policies and was cool, calm and collected. She answered my questions and suggested a few choices that worked for me that I hadn’t thought of. So far so good!! ✅"
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Laura Fisk

October 25, 2023

5  out of  5 rating by Laura Fisk
"Jane's staff is excellent-always willing to help. I highly recommend this agency for all of your insurance needs."
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Jerred Ryan

October 18, 2023

5  out of  5 rating by Jerred Ryan
"Paula was very helpful and responsive in getting a policy together for my rental property."
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Aniela Olesky

October 18, 2023

5  out of  5 rating by Aniela Olesky
"Paula is awesome to work with!! She responds promptly, super helpful and is always extremely friendly. I appreciate her and the work she puts into me as a customer ! That is hard to find these days."
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Alexis Bartlebaugh

August 25, 2023

5  out of  5 rating by Alexis Bartlebaugh
"I worked with Josh N. and the service was excellent! He gave me an amazing quote for my car and i couldn’t be happier. Easy, fast, and great customer service!"
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Julie Spotts

August 7, 2023

5  out of  5 rating by Julie Spotts
"My family has been a client of Jane’s for 30+ years. We’ve been given excellent service for each and every one of those years. Jane always does an “insurance check-up” with us annually and it’s so nice to have an agent with whom you can meet face to face. This office is professional, responsive and courteous. Jane and her staff will go the extra mile to make sure your needs are met. We always recommend Jane to anyone needing an agent."
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Eric Wood

June 2, 2023

5  out of  5 rating by Eric Wood
"Paula is the best. Fast, friendly, and made changing over from a competitor simple. I couldn't be anymore satisfied with my experience. Thank you Paula and Jane Nicholson."
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Thomas Adams

May 23, 2023

1  out of  5 rating by Thomas Adams
"I wish that Matt Lemon still worked here. He treated my husband and I with respect. Every time I talk to the newer agent, Linda, there is a problem and she makes sure to never mention my husband and avoid mentioning that we're married. There is ALWAYS some type of communication problem. Today she texted me out of the blue and told me that our auto insurance was being cancelled because we are moving back to Missouri. When I asked her what gives, she gave no explanation and said "sorry for confusing you". I will likely be going with another agent or another company altogether as soon as I can. Sick of the communication problems."
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Mark McClure

May 19, 2023

5  out of  5 rating by Mark McClure
"Jane Nicholson- State Farm Insurance is OUTSTANDING!! My representative (Lisa B.) is the absolute best!!! These days it’s nice when someone actually picks up the phone when you call. They are always professional and will be there when you need them most. Thank You SF- Jane Nicholson Insurance for all that you do!!!"
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Bob Cruz

May 16, 2023

1  out of  5 rating by Bob Cruz
"Very inconsiderate and thieves. Would not recommend."
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Mark Netro

May 5, 2023

5  out of  5 rating by Mark Netro
"Great service, thanks"
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Kim Wilson

March 10, 2023

5  out of  5 rating by Kim Wilson
"I like this Agency it's very helpful. Good people."
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Carli Nicholson

February 28, 2023

5  out of  5 rating by Carli Nicholson
"Paula has been so helpful to us with all of our insurance needs and questions. Would highly recommend her and this office!"
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Molly Oldham

February 21, 2023

5  out of  5 rating by Molly Oldham
"I drove over a ladder on the highway and it caused damaged to my car. We called our State Farm office and they were great and calmed me down and helped me figure out how to make a claim on my app. It was super easy to work with everyone."
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Bunny Oldham

February 21, 2023

5  out of  5 rating by Bunny Oldham
"The staff at Jane Nicholson’s office was simply amazing. My daughter was hit driving to work by an uninsured and unlicensed man on the highway. They dispatched a tow truck to her immediately. Paula Sams was able to help us work with Claims who was difficult to get a hold of. Paula stayed late on a Friday afternoon to make sure Claims helped get our car out for her. I would recommend Jane’s office to anyone looking for fantastic service."
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Idunno Iwonder

February 18, 2023

1  out of  5 rating by Idunno Iwonder
"I have had Coverage from your office for over 10 years. In those 10 years you guys have been RUDE AS HELL! Your office HAS HORRIBLE CUSTOMER SERVICE. This office has Gotten mad at me for dropping full coverage to liability because you fail to fix my car over damages done from car being stolen! You dared me to go to another state farm office WELL I DID! SHANON JURSA, MUCH BETTER STATE FARM REPRESENTATIVE THAN YOU!"
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Michael Allison

February 17, 2023

5  out of  5 rating by Michael Allison
"Always gotten good service and friendly, welcoming atmosphere."
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melinda lee

February 16, 2023

5  out of  5 rating by melinda lee
"Paula is one of the most helpful insurance agents I have worked with. She reviewed and explained every detail of my coverage and is very thorough in her knowledge and expertise. She made my transition very smooth and easy, I highly reccomend Jane Nicholson Agency and Paula as my personal help."
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Andrea Morton

January 19, 2023

1  out of  5 rating by Andrea Morton
"Terrible communication! Dishonest insurance practices! They offered school transportation insurance for van drivers at a lower rate, encouraged hundreds of drivers to switch over to State Farm, reminded drivers to cancel previous insurance and then NOT RENEW any of the policies; even the drivers that had ZERO claims could not get a renewal."
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January 18, 2023

5  out of  5 rating by ashlyn
"Lisa is amazing!! She went above and beyond to help me. I have never had a better experience!"
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Patti McDonald

January 6, 2023

5  out of  5 rating by Patti McDonald
"I was having trouble filing a claim and Jane and her office did a remarkable job of helping me."
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Laurie Willis

November 17, 2022

5  out of  5 rating by Laurie Willis
"Kim Conley has helped us tremendously. Am so glad we switched to State Farm. They also saved us a lot of money. Highly recommend!"
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Kim Dick

November 17, 2022

5  out of  5 rating by Kim Dick
"Jane and Lisa are amazing, they have went above and beyond with helping lead me in the right direction for my insurance needs. This company is an amazing community supporter as well.. If you are looking for insurance, they will definitely meet your needs!"
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Maria Nicholson

September 12, 2022

5  out of  5 rating by Maria Nicholson
"Kim with Jane Nicholson State Farm was very friendly and helpful!! She made the transition so easy for my husband and I! Highly recommend!!"