Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Abby Muckleroy

Abby Muckleroy

October 28, 2024

5  out of  5
rating by Abby Muckleroy
"I wish I was given a survey after using the live agent chat on my online account. I hope this gets back to Diana or her supervisor somehow! Diana you were just trying to help me through the live chat with some payment details regarding removing/adding cars to my policy. I just want to thank you! You were so kind and even though you didn’t have access to all of the details you were genuinely helpful! She helped send my problem for review with my policy agent and let me know that they would contact me with further assistance. Diana was very sweet and helped me quite a bit and the chat disconnected before I could let her know! Thank you from the bottom of my heart!:) 1000000/5 stars!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Ted Gerber

Ted Gerber

August 1, 2024

5  out of  5
rating by Ted Gerber
"This was a great experience. They took care of our families insurance and answered all of our questions and the rates were competitive. I was most impressed with the promptness of the service and emails. Very incredible experience."
We responded:
"Thank you Ted for the kind words about our office. Lisa is a great asset to our team, and takes great care of our customers. She specializes in assisting customers with their Auto Insurance, Home Insurance and Life Insurance. Have a great day ~~ Jane "
Profile photo of Rod Whipkey

Rod Whipkey

February 20, 2024

5  out of  5
rating by Rod Whipkey
"polite and professional ! answered all my questions and i would gladly refer anyone needing insurance to Jane Nicholson State Farm (Lisa)"
Profile photo of julie pfannenschmidt

julie pfannenschmidt

February 11, 2024

5  out of  5
rating by julie pfannenschmidt
"Paula is always very kind and helpful. She goes above and beyond to be helpful every time. We are long time customers and thankful for Jane making sure we have what we need for our family."
We responded:
"Hi Julie, Thank you for acknowledging Paula and her servants heart . She is a great asset to our team. You and your family have been insured with us for 20 years. I appreciate your loyalty. All my best, Jane "
Profile photo of Charlie Morrison

Charlie Morrison

January 17, 2024

4  out of  5
rating by Charlie Morrison
"Fast service"
Profile photo of Nathan Sikora

Nathan Sikora

January 17, 2024

5  out of  5
rating by Nathan Sikora
"Prompt, friendly, efficient"
Profile photo of Pamela Dentler

Pamela Dentler

January 12, 2024

5  out of  5
rating by Pamela Dentler
"This team is absolutely fantastic. Communication and fast, efficient service is unmatched! Paula Sams is so helpful and makes policy changes super simple. 100% recommend this team for all your home & auto needs!"
We responded:
"Hi Pam, We appreciate the opportunity to take care of your insurance needs. Our team works hard to provide exceptional service. Thank you for taking the time to recommend our office. Have a great day !Jane and Team "
Profile photo of Kenneth Williams

Kenneth Williams

January 5, 2024

5  out of  5
rating by Kenneth Williams
"Great customer service! Added a vehicle to my policy in 5 min."
We responded:
"Thank you for the feedback. We appreciate your business ! Jane and Team"
Profile photo of Mike Hickle

Mike Hickle

January 5, 2024

5  out of  5
rating by Mike Hickle
"Jane and her staff always immediately take care of all of our insurance needs. Paula Sams is always friendly, prompt, and professional! We have been customers of Jane's for well over 20 years, Jane and her staff (especially Paula) are the reason we would not consider changing agents! Always friendly, always professional and always looking out for our changing insurance needs! 5-stars!"
We responded:
"Hi Mike, Thank you for the kind words. I am thankful for our team and the service we provide. I appreciate your business and placing your trust in our office over these past 20 years. Time just goes by so fast. All the best to you and your family. Jane "
Profile photo of Joey Altieri

Joey Altieri

January 4, 2024

5  out of  5
rating by Joey Altieri
"Linda and Paula were very helpful setting up our bundled policies. State Farm - Jane Nicholson was able to save us a significant amount of money on our policies while keeping the levels and deductibles the same. The transition from another agent was made very simple and the responsiveness/customer service is stellar. I'm glad I made the switch (like other my other family members) and would recommend Jane Nicholson - State Farm to others!"
We responded:
"Hi Joey, Thank you for taking time to let us know how we are doing. Good to hear we were able to save you money, and that you are happy with our office and service. Thank you, Jane "
Profile photo of Holly Minarik

Holly Minarik

December 7, 2023

5  out of  5
rating by Holly Minarik
"Always helpful and easy to work with so I use them for all my insurance needs."
We responded:
"Thank you for allowing us to take care of your insurance. We appreciate your business and positive words of affirmation. Thank you, Jane and Team "
Profile photo of Sandy Moody

Sandy Moody

October 28, 2023

5  out of  5
rating by Sandy Moody
"I am so impressed with the professionalism in your office ! Every person I have encountered have been so friendly . Always take their time in answering all my questions. You truly are like my good neighbor! Sandy Moody"
Profile photo of Kathi Webber

Kathi Webber

October 26, 2023

5  out of  5
rating by Kathi Webber
"I am very new to this agency. I haven’t changed insurance carriers for years but it was time for a number of reasons. The Nicholson agency was referred to me by a friend and customer of the agency. Lisa B handled my new policies and was cool, calm and collected. She answered my questions and suggested a few choices that worked for me that I hadn’t thought of. So far so good!! ✅"
We responded:
"Hi Kathi, We are so happy that you appreciate that Lisa B provides outstanding service. We strive to give value to all of our customers. Thank you for your kind words. Jane and Team "
Profile photo of Laura Fisk

Laura Fisk

October 25, 2023

5  out of  5
rating by Laura Fisk
"Jane's staff is excellent-always willing to help. I highly recommend this agency for all of your insurance needs."
We responded:
"Hi Laura, Thank you for sharing your experience. We appreciate the long term relationship that we have had with you. Jane and Team "
Profile photo of Jerred Ryan

Jerred Ryan

October 18, 2023

5  out of  5
rating by Jerred Ryan
"Paula was very helpful and responsive in getting a policy together for my rental property."
We responded:
"Hi Jerred, Thank you for allowing us to help you with your insurance on the rental property. We appreciate your business and long term relationship with our office. All the best, Jane and Team "
Profile photo of Aniela Olesky

Aniela Olesky

October 18, 2023

5  out of  5
rating by Aniela Olesky
"Paula is awesome to work with!! She responds promptly, super helpful and is always extremely friendly. I appreciate her and the work she puts into me as a customer ! That is hard to find these days."
We responded:
"We are so glad to have you as part of our State Farm Family. It is our pleasure to take care of you and your familys insurance. I am blessed to have a great team. Thank you, Jane "
Profile photo of Alexis Bartlebaugh

Alexis Bartlebaugh

August 25, 2023

5  out of  5
rating by Alexis Bartlebaugh
"I worked with Josh N. and the service was excellent! He gave me an amazing quote for my car and i couldn’t be happier. Easy, fast, and great customer service!"
We responded:
"Hi Alexis, so glad Josh took good care of you with your auto insurance coverage. Our team is the best ! Have a safe holiday weekend. Thank you, Jane "
Profile photo of Julie Spotts

Julie Spotts

August 7, 2023

5  out of  5
rating by Julie Spotts
"My family has been a client of Jane’s for 30+ years. We’ve been given excellent service for each and every one of those years. Jane always does an “insurance check-up” with us annually and it’s so nice to have an agent with whom you can meet face to face. This office is professional, responsive and courteous. Jane and her staff will go the extra mile to make sure your needs are met. We always recommend Jane to anyone needing an agent."
We responded:
"Julie, thank you for sharing your positive feedback. Our office strives to go the extra mile to take care of all of our customer's needs. We appreciate the opportunity to build a long term relationship. Policyholders like you make my day. Thank you for the referrals. All the best, Jane and Team "
Profile photo of Eric Wood

Eric Wood

June 2, 2023

5  out of  5
rating by Eric Wood
"Paula is the best. Fast, friendly, and made changing over from a competitor simple. I couldn't be anymore satisfied with my experience. Thank you Paula and Jane Nicholson."
We responded:
"Thank you for letting us know how we are doing. It is our goal to provide great service and options when you are looking for auto insurance, home insurance and life insurance. Paula is certainly an asset to our team. Welcome to our Neighborhood ! Jane and Team "
Profile photo of Mark McClure

Mark McClure

May 19, 2023

5  out of  5
rating by Mark McClure
"Jane Nicholson- State Farm Insurance is OUTSTANDING!! My representative (Lisa B.) is the absolute best!!! These days it’s nice when someone actually picks up the phone when you call. They are always professional and will be there when you need them most. Thank You SF- Jane Nicholson Insurance for all that you do!!!"
We responded:
"Thank you Mark for the feedback on our office. Lisa is a great associate who takes good care of our customers. We appreciate you ! Jane and Team "
Profile photo of Bob Cruz

Bob Cruz

May 16, 2023

1  out of  5
rating by Bob Cruz
"Very inconsiderate and thieves. Would not recommend."
We responded:
"Unfortunately, I can not locate your name in my book of business. We value our customers. "
Profile photo of Mark Netro

Mark Netro

May 5, 2023

5  out of  5
rating by Mark Netro
"Great service, thanks"
We responded:
"Thank you for stopping in and allowing us to take care of your auto insurance and home insurance. Our team takes pride in providing outstanding customer service. "
Profile photo of Kim Wilson

Kim Wilson

March 10, 2023

5  out of  5
rating by Kim Wilson
"I like this Agency it's very helpful. Good people."
We responded:
"Thank you. "
Profile photo of Carli Bower

Carli Bower

February 28, 2023

5  out of  5
rating by Carli Bower
"Paula has been so helpful to us with all of our insurance needs and questions. Would highly recommend her and this office!"
We responded:
"Hi Carli, Thank you for your recommendation of our office. I love bragging on our team, and I know Paula takes pride in her ability to help customers with auto insurance, home insurance, and life insurance. "
Profile photo of Molly Oldham

Molly Oldham

February 21, 2023

5  out of  5
rating by Molly Oldham
"I drove over a ladder on the highway and it caused damaged to my car. We called our State Farm office and they were great and calmed me down and helped me figure out how to make a claim on my app. It was super easy to work with everyone."
We responded:
"Thank you for sharing your auto claims experience. Our team is happy to help when you have a claim or a question about your insurance. "