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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rod Whipkey

February 20, 2024

5  out of  5 rating by Rod Whipkey
"polite and professional ! answered all my questions and i would gladly refer anyone needing insurance to Jane Nicholson State Farm (Lisa)"
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julie pfannenschmidt

February 11, 2024

5  out of  5 rating by julie pfannenschmidt
"Paula is always very kind and helpful. She goes above and beyond to be helpful every time. We are long time customers and thankful for Jane making sure we have what we need for our family."
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Charlie Morrison

January 17, 2024

4  out of  5 rating by Charlie Morrison
"Fast service"
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Nathan Sikora

January 17, 2024

5  out of  5 rating by Nathan Sikora
"Prompt, friendly, efficient"
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Pamela Dentler

January 12, 2024

5  out of  5 rating by Pamela Dentler
"This team is absolutely fantastic. Communication and fast, efficient service is unmatched! Paula Sams is so helpful and makes policy changes super simple. 100% recommend this team for all your home & auto needs!"
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Kenneth Williams

January 5, 2024

5  out of  5 rating by Kenneth Williams
"Great customer service! Added a vehicle to my policy in 5 min."
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Mike Hickle

January 5, 2024

5  out of  5 rating by Mike Hickle
"Jane and her staff always immediately take care of all of our insurance needs. Paula Sams is always friendly, prompt, and professional! We have been customers of Jane's for well over 20 years, Jane and her staff (especially Paula) are the reason we would not consider changing agents! Always friendly, always professional and always looking out for our changing insurance needs! 5-stars!"
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Joey Altieri

January 4, 2024

5  out of  5 rating by Joey Altieri
"Linda and Paula were very helpful setting up our bundled policies. State Farm - Jane Nicholson was able to save us a significant amount of money on our policies while keeping the levels and deductibles the same. The transition from another agent was made very simple and the responsiveness/customer service is stellar. I'm glad I made the switch (like other my other family members) and would recommend Jane Nicholson - State Farm to others!"
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Holly Minarik

December 7, 2023

5  out of  5 rating by Holly Minarik
"Always helpful and easy to work with so I use them for all my insurance needs."
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Sandy Moody

October 28, 2023

5  out of  5 rating by Sandy Moody
"I am so impressed with the professionalism in your office ! Every person I have encountered have been so friendly . Always take their time in answering all my questions. You truly are like my good neighbor! Sandy Moody"
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Kathi Webber

October 26, 2023

5  out of  5 rating by Kathi Webber
"I am very new to this agency. I haven’t changed insurance carriers for years but it was time for a number of reasons. The Nicholson agency was referred to me by a friend and customer of the agency. Lisa B handled my new policies and was cool, calm and collected. She answered my questions and suggested a few choices that worked for me that I hadn’t thought of. So far so good!! ✅"
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Laura Fisk

October 25, 2023

5  out of  5 rating by Laura Fisk
"Jane's staff is excellent-always willing to help. I highly recommend this agency for all of your insurance needs."
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Jerred Ryan

October 18, 2023

5  out of  5 rating by Jerred Ryan
"Paula was very helpful and responsive in getting a policy together for my rental property."
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Aniela Olesky

October 18, 2023

5  out of  5 rating by Aniela Olesky
"Paula is awesome to work with!! She responds promptly, super helpful and is always extremely friendly. I appreciate her and the work she puts into me as a customer ! That is hard to find these days."
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Alexis Bartlebaugh

August 25, 2023

5  out of  5 rating by Alexis Bartlebaugh
"I worked with Josh N. and the service was excellent! He gave me an amazing quote for my car and i couldn’t be happier. Easy, fast, and great customer service!"
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Julie Spotts

August 7, 2023

5  out of  5 rating by Julie Spotts
"My family has been a client of Jane’s for 30+ years. We’ve been given excellent service for each and every one of those years. Jane always does an “insurance check-up” with us annually and it’s so nice to have an agent with whom you can meet face to face. This office is professional, responsive and courteous. Jane and her staff will go the extra mile to make sure your needs are met. We always recommend Jane to anyone needing an agent."
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Eric Wood

June 2, 2023

5  out of  5 rating by Eric Wood
"Paula is the best. Fast, friendly, and made changing over from a competitor simple. I couldn't be anymore satisfied with my experience. Thank you Paula and Jane Nicholson."
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Mark McClure

May 19, 2023

5  out of  5 rating by Mark McClure
"Jane Nicholson- State Farm Insurance is OUTSTANDING!! My representative (Lisa B.) is the absolute best!!! These days it’s nice when someone actually picks up the phone when you call. They are always professional and will be there when you need them most. Thank You SF- Jane Nicholson Insurance for all that you do!!!"
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Bob Cruz

May 16, 2023

1  out of  5 rating by Bob Cruz
"Very inconsiderate and thieves. Would not recommend."
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Mark Netro

May 5, 2023

5  out of  5 rating by Mark Netro
"Great service, thanks"
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Kim Wilson

March 10, 2023

5  out of  5 rating by Kim Wilson
"I like this Agency it's very helpful. Good people."
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Carli Bower

February 28, 2023

5  out of  5 rating by Carli Bower
"Paula has been so helpful to us with all of our insurance needs and questions. Would highly recommend her and this office!"
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Molly Oldham

February 21, 2023

5  out of  5 rating by Molly Oldham
"I drove over a ladder on the highway and it caused damaged to my car. We called our State Farm office and they were great and calmed me down and helped me figure out how to make a claim on my app. It was super easy to work with everyone."
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Bunny Oldham

February 21, 2023

5  out of  5 rating by Bunny Oldham
"The staff at Jane Nicholson’s office was simply amazing. My daughter was hit driving to work by an uninsured and unlicensed man on the highway. They dispatched a tow truck to her immediately. Paula Sams was able to help us work with Claims who was difficult to get a hold of. Paula stayed late on a Friday afternoon to make sure Claims helped get our car out for her. I would recommend Jane’s office to anyone looking for fantastic service."
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Idunno Iwonder

February 18, 2023

1  out of  5 rating by Idunno Iwonder
"I have had Coverage from your office for over 10 years. In those 10 years you guys have been RUDE AS HELL! Your office HAS HORRIBLE CUSTOMER SERVICE. This office has Gotten mad at me for dropping full coverage to liability because you fail to fix my car over damages done from car being stolen! You dared me to go to another state farm office WELL I DID! SHANON JURSA, MUCH BETTER STATE FARM REPRESENTATIVE THAN YOU!"